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TexasSure Vehicle Insurance Verification

Personal Information Questions


General Information

Personal Information Questions   

Do I have to do anything to be registered with TexasSure?

What can I do to help make TexasSure a success? 

What information is included in the database? Do I have access to the database to make sure my information is included and correct?

Who are authorized users?

How does TexasSure obtain my insurance information?

What if a match cannot be found?

How often will TexasSure update my insurance information?

How often and when will my information be verified through TexasSure?

Should I be concerned about the privacy of my personal information?

General Insurance Questions   

Registration Renewal and Cancellation Questions   

Buying, Selling or Leasing Questions   

Other Vehicle Registration Questions   

Law Enforcement-Related Questions   

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Answers

   Do I have to do anything to be registered with TexasSure?
No action is required on the part of drivers who have car insurance.
State law requires auto insurance companies to submit policy information for the database of insured vehicles. The only thing drivers have to do is to continue to carry their proof of insurance card, as required by state law.  Back

   What can I do to help make TexasSure a success? 
Glad you asked. To help ensure TexasSure’s success, make sure your personal information is accurate, up to date and consistent on your auto insurance policy, vehicle registration and driver license.  Back

   What information is included in the database? Do I have access to the database to make sure my information is included and correct?
The TexasSure database includes vehicle registration information – such as vehicle identification number (VIN), owner name and address, and make, model and year – and insurance policy information – such as address, insured drivers, insurance company name and policy effective dates. Only authorized users have access to the database.  You can contact your insurance agent or insurance company to determine whether the information they have on you is accurate and correct.  Back

   Who are authorized users?
At this time, access is limited to law enforcement and vehicle registration offices as these entities are vital in helping reduce the number of uninsured vehicles.  Back

   How does TexasSure obtain my insurance information?
Every week, insurers provide their policyholders’ auto insurance information to TexasSure, where it is matched to state driver license and motor vehicle records. Back

   What if a match cannot be found?
Less than 1% of all reported insurance policies can’t be matched in the TexasSure program. If TexasSure cannot match your insurance policy information with state records, you will be contacted to help identify and correct the problem. Notifications will begin November 30, 2009.  Back

   How often will TexasSure update my insurance information?
TexasSure receives weekly updates from insurance companies. A suitable grace period allows for data discrepancies due to vehicle sales, changes in policies, and other normal situations.  Back

   How often and when will my information be verified through TexasSure?
The electronic TexasSure system will automatically check whether your vehicle is properly insured each time you register or renew your vehicle registration or have an inquiry by law enforcement. The system also will do periodic checks of the database to make sure vehicle owners have not dropped their insurance coverage.  Back

   Should I be concerned about the privacy of my personal information?
Your personal information is protected by the Federal Driver Privacy Protection Act and other Texas regulations. Your personal information will not be used by TexasSure for any purpose other than verifying you have auto insurance that meets the state-required minimums for coverage.  Back

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